/* ============================================================
   catch.it Support · Design-System (Straba-Installer-Look)
   ============================================================ */
:root {
  --font-main: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  --ink: #1b1b1b;
  --paper: #f6f4ee;     /* hellerer Hintergrund — nur subtil warm */
  --card: #ffffff;      /* Karten sind weiß */
  --soft: #faf8f2;      /* dezente Akzent-Fläche */
  --red: #eb3924;
  --sbahn: #034ea2;
  --amber: #f5b301;
  --green: #2e7d32;
  --board: #161514;
  --board-txt: #f3e9cf;
  --muted: #6b6660;
  --line: rgba(27,27,27,.16);
}

* { box-sizing: border-box; }
html, body {
  margin: 0; padding: 0; height: 100%;
  font-family: var(--font-main);
  color: var(--ink);
  background-color: var(--paper);
  /* dezenter Grid-Pattern, fast unsichtbar */
  background-image:
    linear-gradient(rgba(27,27,27,.02) 1px, transparent 1px),
    linear-gradient(90deg, rgba(27,27,27,.02) 1px, transparent 1px);
  background-size: 28px 28px;
  font-size: 13px;
}
input, button, select, textarea { font-family: var(--font-main); }
#app { display: flex; flex-direction: column; height: 100vh; }

/* Globale Button-Token */
button {
  background: var(--card); color: var(--ink);
  border: 1.5px solid var(--ink); border-radius: 5px;
  padding: 5px 10px; font-size: 12px; font-weight: 600; cursor: pointer;
  box-shadow: 2px 2px 0 var(--ink);
  transition: transform .07s ease, box-shadow .07s ease;
}
button:hover:not(:disabled) { transform: translate(-1px, -1px); box-shadow: 3px 3px 0 var(--ink); }
button:active:not(:disabled) { transform: translate(2px, 2px); box-shadow: 0 0 0 var(--ink); }
button:disabled { opacity: 0.45; cursor: not-allowed; box-shadow: 1px 1px 0 var(--ink); }
select, input[type="text"], input[type="email"], textarea {
  font-family: var(--font-main); font-size: 12px;
  background: #fff; color: var(--ink);
  border: 1.5px solid var(--ink); border-radius: 5px;
  padding: 5px 8px;
}
select:focus, input:focus, textarea:focus {
  outline: none; box-shadow: 2px 2px 0 var(--ink);
}

.topbar {
  display: flex; align-items: center; justify-content: space-between;
  padding: 8px 16px;
  background: var(--card);
  border-bottom: 2px dashed var(--ink);
  font-family: var(--font-main);
}
.brand {
  font-weight: 800; font-size: 12px;
  text-transform: uppercase; letter-spacing: 1.5px;
  color: var(--ink);
}
.brand::before { content: "🚆 "; }
.view-toggle { display: flex; gap: 6px; }
.view-toggle button {
  background: var(--card); color: var(--ink);
  text-transform: uppercase; letter-spacing: 0.5px;
  font-size: 11px; font-weight: 700;
  padding: 6px 11px;
}
.view-toggle button.active {
  background: var(--red); color: #fff;
}
.view-toggle button:hover:not(.active) { background: var(--soft); }
.badge-count {
  background: var(--red); color: #fff;
  padding: 0 7px; border-radius: 999px;
  font-size: 10px; margin-left: 5px;
  font-weight: 800; border: 1.5px solid var(--ink);
  line-height: 1.4;
}
.topbar .meta {
  display: flex; align-items: center; gap: 8px;
  font-size: 10px; text-transform: uppercase; letter-spacing: 1px; color: var(--muted);
}
.markall-btn { background: #888 !important; color: #fff !important; font-size: 12px !important; padding: 5px 10px !important; }
.markall-btn:hover { background: #666 !important; }
.brand { font-weight: 600; font-size: 16px; }
.meta { display: flex; align-items: center; gap: 12px; font-size: 13px; color: #666; }
button { background: #1c1c1e; color: #fff; border: 0; padding: 7px 12px; border-radius: 6px; cursor: pointer; font-size: 13px; }
button:disabled { opacity: 0.5; cursor: not-allowed; }
button:hover:not(:disabled) { background: #000; }

.main { flex: 1; display: flex; overflow: hidden; }

.sidebar {
  width: 320px; min-width: 280px;
  border-right: 2px solid var(--ink);
  display: flex; flex-direction: column;
  background: var(--card);
}
.filters { display: flex; gap: 5px; padding: 7px 8px; border-bottom: 1.5px dashed var(--line); background: var(--card); }
.filters select { flex: 1; font-size: 11px; padding: 4px 6px; }

.maillist { list-style: none; margin: 0; padding: 0; overflow-y: auto; flex: 1; }
.mailitem {
  padding: 8px 11px;
  border-bottom: 1px solid var(--line);
  cursor: pointer; font-size: 12px;
  background: var(--card);
  border-left: 3px solid transparent;
  transition: background .15s ease;
}
.mailitem:hover { background: var(--soft); }
.mailitem.active { background: var(--soft); box-shadow: inset 3px 0 0 var(--red); border-left-color: var(--red); }
.mailitem.st-erledigt { opacity: 0.55; }
.mailitem.st-offen { border-left-color: var(--sbahn); }
.mailitem.st-wartet { border-left-color: var(--amber); background: #fffaef; }
.mailitem.st-wartet:hover { background: #fff5dd; }
.mailitem.st-produktion { border-left-color: var(--red); background: #fff5f4; }
.mailitem.st-produktion:hover { background: #ffeae8; }
.mailitem.st-erledigt { border-left-color: var(--green); }

.status-pill {
  font-size: 11px; padding: 3px 8px; border-radius: 4px; font-weight: 600;
}
.status-pill.st-offen { background: #e3f2fd; color: #1565c0; }
.status-pill.st-wartet { background: #fff3cd; color: #8a6d1c; }
.status-pill.st-produktion { background: #fee; color: #c33; }
.status-pill.st-erledigt { background: #def7e0; color: #1a6b2a; }
.status-select { padding: 5px 8px; border-radius: 4px; border: 1px solid #ddd; font-size: 13px; }
.known-issue-banner {
  background: #e7f0ff; border: 1px solid #9cc0f5; color: #1c4587;
  padding: 8px 12px; border-radius: 6px; font-size: 13px; margin-bottom: 10px;
}
.prod-send-btn.austausch { background: #e7f0ff !important; color: #1c4587 !important; border: 1px solid #9cc0f5 !important; }
.prod-send-btn.austausch:hover { background: #d2e3fb !important; }
.austausch-intro { margin: 0 0 14px 0; font-size: 13px; }
.austausch-table {
  width: 100%; border-collapse: collapse; font-size: 12px;
  background: var(--card);
  border: 1.5px solid var(--ink); border-radius: 5px;
  box-shadow: 3px 3px 0 var(--ink);
  overflow: hidden;
}
.austausch-table th {
  text-align: left; padding: 7px 10px;
  background: var(--ink); color: var(--paper);
  font-weight: 700; font-size: 10px;
  text-transform: uppercase; letter-spacing: 1px;
}
.austausch-table td { padding: 7px 10px; border-top: 1px dashed var(--line); }
.austausch-table tr.ast-erledigt { opacity: 0.5; }
.austausch-table tr:hover { background: var(--soft); }
.austausch-table select { padding: 3px 6px; font-size: 11px; }
/* Vorreihung — kompakte Items-Liste */
.vor-items ul {
  margin: 0; padding: 0; list-style: none;
  font-size: 11.5px; line-height: 1.4;
}
.vor-items li { white-space: nowrap; }
.vor-items b { font-weight: 700; color: var(--ink); margin-right: 2px; }

/* --- Auth-Overlay --- */
.auth-bootstrap {
  position: fixed; inset: 0;
  display: flex; align-items: center; justify-content: center;
  color: #666; font-size: 14px;
  background: var(--paper);
  z-index: 9999;
}
.auth-overlay {
  position: fixed; inset: 0;
  display: flex; align-items: center; justify-content: center;
  background: var(--paper);
  z-index: 9999;
}
.auth-card {
  background: var(--card);
  border: 1.5px solid var(--ink);
  border-radius: 10px;
  box-shadow: 4px 4px 0 var(--ink);
  padding: 28px 32px;
  width: 100%; max-width: 360px;
  display: flex; flex-direction: column; gap: 12px;
}
.auth-card h1 {
  margin: 0; font-size: 20px; font-weight: 800;
  text-transform: uppercase; letter-spacing: 1.2px;
}
.auth-card label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; font-weight: 600; color: #444; }
.auth-card input {
  padding: 9px 11px;
  font-size: 14px;
  font-family: inherit;
  border: 1.5px solid var(--ink);
  border-radius: 6px;
  background: var(--card);
  outline: none;
}
.auth-card input:focus { background: #fffef5; box-shadow: 2px 2px 0 var(--ink); }
.auth-submit {
  background: var(--red) !important; color: #fff !important;
  padding: 10px 14px !important; font-weight: 700 !important; font-size: 13px !important;
  text-transform: uppercase; letter-spacing: 0.8px;
  border: 1.5px solid var(--ink); border-radius: 6px;
  box-shadow: 2px 2px 0 var(--ink);
  cursor: pointer;
  margin-top: 6px;
}
.auth-submit:hover:not(:disabled) {
  background: #d12d1c !important;
  transform: translate(-1px, -1px); box-shadow: 4px 4px 0 var(--ink);
}
.auth-submit:active:not(:disabled) { transform: translate(2px, 2px); box-shadow: 0 0 0 var(--ink); }
.auth-submit:disabled { background: #aaa !important; box-shadow: 1px 1px 0 var(--ink); }
.auth-err {
  margin: 4px 0 0; padding: 8px 10px;
  background: #ffe5e0; color: #a82a17;
  border: 1.5px solid #f0a89a; border-radius: 6px;
  font-size: 12px;
}
.auth-userchip {
  font-size: 11px; font-weight: 600;
  padding: 4px 8px;
  border: 1px solid var(--ink);
  border-radius: 4px;
  background: var(--card);
  color: var(--ink);
}
.auth-logout {
  background: var(--card) !important;
  border: 1px solid var(--ink) !important;
  padding: 4px 8px !important;
  font-size: 12px !important;
  cursor: pointer;
}
.auth-logout:hover { background: #ffeae5 !important; }

/* Vorreihung — Gesamt-Summary oben */
.vor-summary {
  background: #fff9e6;
  border: 1.5px solid var(--ink);
  border-radius: 8px;
  box-shadow: 3px 3px 0 var(--ink);
  padding: 10px 14px;
  margin: 6px 0 14px;
}
.vor-summary-head {
  font-size: 13px;
  margin-bottom: 8px;
  color: var(--ink);
}
.vor-summary-head b { font-weight: 800; }
.vor-summary-chips {
  display: flex; flex-wrap: wrap; gap: 6px;
}
.vor-summary-chip {
  background: var(--card);
  border: 1.5px solid var(--ink);
  border-radius: 5px;
  padding: 4px 9px;
  font-size: 12px;
  font-weight: 500;
  white-space: nowrap;
  box-shadow: 1px 1px 0 var(--ink);
}
.vor-summary-chip b {
  color: var(--red);
  font-weight: 800;
  margin-right: 4px;
}
.vor-chip-variant { color: #777; font-weight: 400; }
.status-warn {
  background: #fff4cc; border: 1px solid #f0d97a; color: #5d4710;
  padding: 8px 12px; border-radius: 6px; font-size: 13px; margin-bottom: 14px;
}
.status-warn b { color: #8a6d1c; }
.via-name-hint {
  background: #fff4cc; border: 1px solid #f0d97a; color: #5d4710;
  padding: 5px 9px; border-radius: 5px; font-size: 11px; margin-bottom: 8px;
}
.row1 { display: flex; align-items: center; justify-content: space-between; margin-bottom: 4px; }
.from { font-weight: 600; }
.subj { color: #444; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.meta-row { display: flex; gap: 8px; align-items: center; margin-top: 3px; font-size: 12px; }
.account-tag { background: #1c1c1e; color: #fff; padding: 1px 6px; border-radius: 4px; font-size: 10px; font-weight: 600; }
.ordernr { color: #2a6; }
.invoicenr { color: #888; }
.date { color: #888; font-size: 11px; }
.empty { padding: 30px 14px; text-align: center; color: #888; }

.badge {
  font-size: 11px; padding: 2px 7px; border-radius: 999px; font-weight: 600; text-transform: uppercase;
  letter-spacing: 0.3px;
}
.cat-reklamation { background: #fee; color: #c33; }
.cat-wunsch { background: #efe; color: #283; }
.cat-bestellfrage { background: #eef; color: #36c; }
.cat-setup { background: #fef0e0; color: #b65; }
.cat-software { background: #f0e8ff; color: #6a3eb8; }
.cat-sonstiges { background: #eee; color: #555; }
.cat-auszahlung { background: #e3f2fd; color: #1565c0; }
.cat-auto { background: #e8e8eb; color: #666; font-size: 10px; }

/* Suggested-Button-Highlight (vom System empfohlener Knopf) */
.suggested {
  box-shadow: 0 0 0 3px rgba(255, 193, 7, 0.55), 0 2px 8px rgba(255, 152, 0, 0.35) !important;
  position: relative;
  animation: suggested-pulse 2s ease-in-out infinite;
}
.suggested::after {
  content: "★";
  position: absolute; top: -6px; right: -6px;
  background: #ff9800; color: #fff;
  width: 16px; height: 16px; border-radius: 50%;
  font-size: 10px; line-height: 16px; text-align: center;
  font-weight: 700;
}
@keyframes suggested-pulse {
  0%, 100% { box-shadow: 0 0 0 3px rgba(255, 193, 7, 0.55), 0 2px 8px rgba(255, 152, 0, 0.35); }
  50%      { box-shadow: 0 0 0 5px rgba(255, 193, 7, 0.7),  0 2px 12px rgba(255, 152, 0, 0.55); }
}

/* Newsletter-Button (pinkviolett) */
.prod-send-btn.newsletter {
  background: #f3e8ff !important; color: #6a1b9a !important;
  border: 1px solid #c39bd3 !important;
}
.prod-send-btn.newsletter:hover { background: #e1bee7 !important; }
/* Vorreihungs-Button (lila-pink) */
.prod-send-btn.vorreihung {
  background: #fbeafc !important; color: #8e24aa !important;
  border: 1.5px solid var(--ink) !important;
}
.prod-send-btn.vorreihung:hover { background: #f3d4f8 !important; }
/* Trainboard-Forward (Bahnhofs-Blau) */
.prod-send-btn.trainboard {
  background: #e1f0ff !important; color: var(--sbahn) !important;
  border: 1.5px solid var(--ink) !important;
}
.prod-send-btn.trainboard:hover { background: #c9e0f7 !important; }

/* Forward-Gruppe — 4 Weiterleitungs-Buttons */
.forward-group {
  display: inline-flex;
  gap: 4px;
  align-items: center;
  padding: 2px 6px;
  border: 1.5px dashed var(--ink);
  border-radius: 8px;
  background: rgba(0,0,0,0.02);
}
.forward-group::before {
  content: "↗";
  font-size: 12px;
  color: var(--ink);
  opacity: 0.55;
  margin-right: 2px;
}
.prod-send-btn.forward {
  padding: 5px 9px !important;
  font-size: 11px !important;
  border: 1.5px solid var(--ink) !important;
}
.prod-send-btn.forward.martin   { background: #e1f0ff !important; color: var(--sbahn) !important; }
.prod-send-btn.forward.martin:hover   { background: #c9e0f7 !important; }
.prod-send-btn.forward.julius   { background: #e8f5e9 !important; color: #2e7d32 !important; }
.prod-send-btn.forward.julius:hover   { background: #d4ead6 !important; }
.prod-send-btn.forward.rechnung { background: #fff4d6 !important; color: #8a6300 !important; }
.prod-send-btn.forward.rechnung:hover { background: #ffe6a8 !important; }
.prod-send-btn.forward.custom   { background: #f3e5f5 !important; color: #6a1b9a !important; }
.prod-send-btn.forward.custom:hover   { background: #e6cfeb !important; }

/* Senden + Fertig Variante */
.send-btn.done-variant {
  background: #1a7f3b !important; color: #fff !important;
  opacity: 0.85;
}
.send-btn.done-variant:hover:not(:disabled) { opacity: 1; }

/* Vorreihungs-Button-Gruppe (Inline-Prio-Picker) */
.vor-group {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 4px 8px; border: 1px dashed #c39bd3; border-radius: 8px;
  background: #fafaff;
}
.vor-group.suggested {
  box-shadow: 0 0 0 3px rgba(255, 193, 7, 0.55), 0 2px 8px rgba(255, 152, 0, 0.35);
  animation: suggested-pulse 2s ease-in-out infinite;
}
.vor-label { font-size: 11px; font-weight: 600; color: #555; margin-right: 2px; }
.prio-pill {
  display: inline-block;
  min-width: 28px;
  padding: 4px 8px;
  border: 1px solid transparent;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 700;
  cursor: pointer;
  text-align: center;
  background: #f0f0f3;
  color: #444;
}
.prio-pill:hover { filter: brightness(0.95); }
.prio-pill.prio-1 { background: #e8f5e9; color: #2e7d32; border-color: #a5d6a7; }
.prio-pill.prio-2 { background: #dcedc8; color: #33691e; border-color: #aed581; }
.prio-pill.prio-3 { background: #fff8e1; color: #ad8c00; border-color: #ffd54f; }
.prio-pill.prio-4 { background: #ffe0b2; color: #bf5400; border-color: #ffb74d; }
.prio-pill.prio-5 { background: #ffcdd2; color: #b71c1c; border-color: #ef5350; font-weight: 800; }
.prio-pill.ai-pick {
  outline: 2px solid #ff9800;
  outline-offset: 2px;
}
/* Vorreihungs-Tabelle Zeilenfarben */
tr.prio-5 td { background: rgba(244, 67, 54, 0.06) !important; }
tr.prio-4 td { background: rgba(255, 152, 0, 0.05) !important; }
.cat-pending { background: #ffd; color: #a80; }

.detail {
  flex: 1; overflow: hidden; padding: 0;
}
.detail.empty-detail { display: flex; align-items: center; justify-content: center; color: #999; }

.chat {
  flex: 1; display: flex; flex-direction: column;
  height: 100%; overflow: hidden;
  background: var(--paper);
}
.chat-header {
  background: var(--card);
  padding: 10px 16px;
  border-bottom: 1.5px dashed var(--ink);
  flex-shrink: 0;
}
.chat-customer h1 {
  font-size: 15px; margin: 0 0 1px 0; font-weight: 700;
}
.chat-customer .muted { font-size: 10px; color: var(--muted); text-transform: uppercase; letter-spacing: 1px; }
.chat-meta-row { display: flex; align-items: center; gap: 6px; margin-top: 8px; flex-wrap: wrap; }
.header-strip {
  margin-top: 7px;
  background: var(--card);
  border: 1.5px solid var(--ink); border-radius: 4px;
  box-shadow: 2px 2px 0 var(--ink);
  font-size: 12px;
}
.header-strip summary {
  padding: 6px 10px; cursor: pointer; user-select: none;
  list-style: none; display: flex; align-items: center; gap: 5px; flex-wrap: wrap;
}
.header-strip summary::-webkit-details-marker { display: none; }
.header-strip summary::before { content: '▸'; color: var(--red); font-weight: 700; margin-right: 3px; }
.header-strip[open] summary::before { content: '▾'; }
.header-strip .header-strip-body { padding: 8px 10px 10px 10px; border-top: 1.5px dashed var(--line); }
.shopify-strip[open] .header-strip-body { background: var(--card); }
.ai-strip .header-strip-body { display: grid; grid-template-columns: 140px 1fr; gap: 4px 12px; font-size: 13px; }
.ai-strip dt { color: #666; }
.ai-strip dd { margin: 0; }

.chat { position: relative; }

.shopify-corner {
  position: absolute;
  top: 12px; right: 16px;
  width: 320px; max-width: 40vw;
  background: #fff; border: 1px solid #e0e0e3;
  border-radius: 8px; padding: 12px 14px;
  font-size: 12px; line-height: 1.45;
  box-shadow: 0 2px 6px rgba(0,0,0,0.06);
  z-index: 10;
}
.shopify-corner .sc-head { display: flex; justify-content: space-between; align-items: baseline; margin-bottom: 6px; }
.shopify-corner .sc-head b { font-size: 14px; }
.shopify-corner .sc-status { display: flex; gap: 6px; align-items: center; margin-bottom: 6px; flex-wrap: wrap; }
.shopify-corner .sc-price { margin-left: auto; font-weight: 600; }
.shopify-corner .sc-line { margin: 4px 0; word-break: break-word; }
.shopify-corner .sc-items { margin: 6px 0 4px 0; padding-left: 16px; }
.shopify-corner .sc-items li { margin: 2px 0; }
.shopify-corner .sc-tracking { font-family: ui-monospace, monospace; font-size: 11px; }
.shopify-corner .sc-tracking a { color: #36c; text-decoration: none; }
.shopify-corner .sc-tracking a:hover { text-decoration: underline; }
.shopify-corner .sc-empty { padding: 6px 0; }

/* Make space in chat-stream for the corner box */
.chat-stream { padding-right: 360px; }
@media (max-width: 1100px) {
  .shopify-corner { width: 260px; }
  .chat-stream { padding-right: 290px; }
}
@media (max-width: 900px) {
  .shopify-corner { position: static; width: auto; max-width: none; margin: 8px 16px; }
  .chat-stream { padding-right: 20px; }
}

.chat-stream {
  flex: 1; overflow-y: auto; padding: 14px 16px;
  display: flex; flex-direction: column; gap: 9px;
}
.chat-bubble {
  max-width: 82%; padding: 9px 12px; border-radius: 6px;
  font-size: 13px; line-height: 1.5;
  border: 1.5px solid var(--ink);
  box-shadow: 2px 2px 0 var(--ink);
}
.chat-bubble.in { align-self: flex-start; background: var(--card); }
.chat-bubble.out { align-self: flex-end; background: #fff0ed; color: #5a1810; }
.chat-bubble.is-current {
  box-shadow: 2px 2px 0 var(--ink), 0 0 0 2px var(--amber);
}
.chat-bubble-head {
  display: flex; justify-content: space-between; gap: 10px;
  font-size: 9px; font-weight: 700; text-transform: uppercase; letter-spacing: 1px;
  margin-bottom: 5px;
  padding-bottom: 4px;
  border-bottom: 1px dashed var(--line);
}
.chat-bubble.in .chat-who { color: var(--sbahn); }
.chat-bubble.out .chat-who { color: var(--red); }
.chat-time { font-weight: 500; }
.chat-time { font-weight: 400; font-size: 11px; }
.chat-subject { font-weight: 600; margin-bottom: 6px; font-size: 13px; }
.chat-body p { margin: 0 0 8px 0; }
.chat-body p:last-child { margin-bottom: 0; }
.chat-body a { color: #1565c0; word-break: break-all; }
.chat-bubble.out .chat-body a { color: #155f2c; }
.chat-body .quoted { color: #999; font-style: italic; }
.quoted-block {
  margin: 8px 0;
  font-size: 12px;
}
.quoted-block summary {
  color: #888; cursor: pointer; user-select: none;
  padding: 3px 10px;
  background: rgba(0,0,0,0.04);
  border-radius: 4px;
  display: inline-block;
  list-style: none;
}
.quoted-block[open] summary { background: rgba(0,0,0,0.06); }
.quoted-block summary::-webkit-details-marker { display: none; }
.quoted-block[open] summary::before { content: "▾ "; }
.quoted-block .quoted-content {
  margin-top: 6px;
  padding: 6px 10px;
  border-left: 2px solid #ccc;
  color: #777;
  font-style: italic;
  background: rgba(0,0,0,0.02);
  border-radius: 0 4px 4px 0;
  white-space: normal;
}
.chat-bubble.out .quoted-block summary { background: rgba(0,0,0,0.05); }
.chat-bubble.out .quoted-block .quoted-content { background: rgba(255,255,255,0.4); color: #4a5d4e; }
.chat-empty { text-align: center; padding: 40px; }

.chat-composer {
  background: var(--card);
  border-top: 2px solid var(--ink);
  padding: 9px 14px 10px 14px;
  flex-shrink: 0;
}
.composer-meta {
  display: flex; gap: 10px; font-size: 11px; margin-bottom: 6px;
}
.composer-meta input {
  border: 1.5px solid var(--ink); border-radius: 4px;
  padding: 4px 7px; font-size: 11px; width: 200px;
  background: #fff;
}
.chat-composer textarea {
  border: 1.5px solid var(--ink); border-radius: 5px;
  padding: 8px 10px; font-size: 13px; font-family: var(--font-main);
  width: 100%; resize: vertical;
}
.composer-meta input:focus { border-color: #36c; outline: none; }
.chat-composer textarea {
  width: 100%; padding: 10px 12px; border: 1px solid #ddd;
  border-radius: 6px; resize: vertical; font: inherit; font-size: 14px;
  box-sizing: border-box;
}
.chat-composer textarea:focus { border-color: #36c; outline: none; }
/* Composer-Reihen */
.composer-row {
  display: flex; gap: 6px; flex-wrap: wrap; align-items: center;
  margin-top: 6px;
}
.composer-row.tools-row {
  padding: 4px 0;
  border-bottom: 1px dashed var(--line);
}
.composer-row.actions-row { padding-top: 6px; }
.composer-group {
  display: inline-flex; gap: 4px; align-items: center;
  padding: 1px 7px;
  border-right: 1px solid var(--line);
}
.composer-group:last-of-type { border-right: none; }
.composer-spacer { flex: 1; }
.composer-row .small, .char-count {
  font-size: 10px; text-transform: uppercase; letter-spacing: 1px;
  color: var(--muted); padding-right: 4px;
}
.composer-row .rewrite-btn { padding: 4px 9px !important; font-size: 11px; }
.pdf-toggle.compact { padding: 3px 7px !important; font-size: 10px; }
.sendenoida-btn.compact { padding: 4px 8px !important; font-size: 11px; }
.composer-row .done-quick-btn { padding: 5px 10px !important; font-size: 11px; }

/* Spezial-Actions-Container — visuell abgesetzt aber leicht */
.composer-specials {
  display: inline-flex; gap: 5px; align-items: center; flex-wrap: wrap;
  padding: 4px 7px;
  background: var(--soft);
  border: 1.5px dashed var(--line);
  border-radius: 5px;
}
.composer-row .prod-send-btn {
  padding: 5px 9px !important; font-size: 11px;
}

/* Mehr-Toggle */
.more-btn {
  font-size: 10px !important; padding: 4px 8px !important;
  background: transparent !important;
  border-style: dashed !important;
  box-shadow: none !important;
  color: var(--muted) !important;
}
.more-btn:hover { background: var(--soft) !important; }
.empty-detail { display: flex; align-items: center; justify-content: center; color: #999; }
.detail-head h1 { margin: 0 0 8px 0; font-size: 20px; }
.detail-meta { color: #666; font-size: 13px; margin-bottom: 12px; }
.detail-meta div { margin-bottom: 2px; }
.actions { display: flex; gap: 8px; align-items: center; margin-bottom: 20px; }
.actions button { background: #f0f0f3; color: #1c1c1e; }
.actions button:hover { background: #e4e4e7; }

section { background: #fff; padding: 16px 20px; border-radius: 10px; margin-bottom: 16px; box-shadow: 0 1px 3px rgba(0,0,0,0.04); }
section h2 { margin: 0 0 12px 0; font-size: 15px; color: #1c1c1e; }
section h3 { margin: 14px 0 6px 0; font-size: 13px; color: #444; }

dl { display: grid; grid-template-columns: 180px 1fr; gap: 4px 12px; margin: 0; font-size: 13px; }
dt { color: #666; font-weight: 500; }
dd { margin: 0; }

.reply textarea {
  width: 100%; font-family: inherit; font-size: 13px; padding: 10px;
  border: 1px solid #ddd; border-radius: 6px; resize: vertical; margin-bottom: 8px;
}
.rewrite-row { display: flex; gap: 8px; align-items: center; margin-bottom: 6px; }
.rewrite-btn {
  background: #f0e8ff !important; color: #6a3eb8 !important;
  padding: 5px 10px !important; font-size: 12px !important; font-weight: 500 !important;
  border: 1px solid #ddd0f5 !important;
}
.rewrite-btn:hover:not(:disabled) { background: #e3d5ff !important; }
.rewrite-btn:disabled { opacity: 0.6 !important; }
/* 🧹 Polish — bisschen anders eingefärbt, signalisiert "verbessert was du geschrieben hast" */
.rewrite-btn.polish-btn {
  background: #e6f9ee !important; color: #1f7a3f !important;
  border: 1px solid #b3e3c4 !important;
}
.rewrite-btn.polish-btn:hover:not(:disabled) { background: #cdf1da !important; }
/* 🍯 Wissenstopf — honig */
.rewrite-btn.learn-btn {
  background: #fff4cc !important; color: #8a6300 !important;
  border: 1px solid #f0d97a !important;
}
.rewrite-btn.learn-btn:hover:not(:disabled) { background: #ffe79e !important; }

/* Order-Tools-Row: Suche + Adressbestätigung */
.order-tools-row {
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
  padding: 6px 0; border-top: 1px dashed #e0d8c8;
}
.order-search-wrap {
  display: inline-flex; align-items: stretch;
  border: 1.5px solid var(--ink); border-radius: 6px;
  background: var(--card);
  overflow: hidden;
}
.order-search-input {
  border: none !important; outline: none;
  padding: 4px 8px !important; font-size: 12px !important;
  width: 120px; background: transparent;
  font-family: inherit;
}
.order-search-btn {
  background: var(--ink) !important; color: #fff !important;
  padding: 4px 9px !important; font-size: 12px !important;
  border: none !important; border-radius: 0 !important;
  cursor: pointer;
}
.order-search-btn:disabled { background: #999 !important; cursor: not-allowed; }
.quick-addr-btn {
  background: #e0f2e9 !important; color: #1f5d3a !important;
  border: 1.5px solid var(--ink) !important;
  padding: 5px 10px !important; font-size: 12px !important; font-weight: 600 !important;
  border-radius: 6px;
  box-shadow: 2px 2px 0 var(--ink);
}
.quick-addr-btn:hover:not(:disabled) {
  background: #c8e8d6 !important;
  transform: translate(-1px, -1px);
  box-shadow: 3px 3px 0 var(--ink);
}
.quick-addr-btn:active:not(:disabled) {
  transform: translate(1px, 1px); box-shadow: 1px 1px 0 var(--ink);
}
.quick-addr-btn:disabled { opacity: 0.45 !important; box-shadow: 1px 1px 0 var(--ink); cursor: not-allowed; }
.reply-recipient { display: flex; align-items: center; gap: 8px; margin: 6px 0 10px; font-size: 13px; color: #555; }
.reply-recipient input { flex: 1; padding: 5px 8px; border: 1px solid #ddd; border-radius: 4px; font-size: 13px; }
.reply-actions { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
/* Primärer Senden-Button im catch.it-Rot */
.send-btn {
  background: var(--red) !important; color: #fff !important;
  padding: 6px 13px !important; font-weight: 700 !important; font-size: 12px !important;
  text-transform: uppercase; letter-spacing: 0.8px;
  border: 1.5px solid var(--ink); border-radius: 5px;
  box-shadow: 2px 2px 0 var(--ink);
}
.send-btn:hover:not(:disabled) {
  background: #d12d1c !important;
  transform: translate(-1px, -1px);
  box-shadow: 4px 4px 0 var(--ink);
}
.send-btn:active:not(:disabled) {
  transform: translate(2px, 2px); box-shadow: 0 0 0 var(--ink);
}
.send-btn:disabled { background: #aaa !important; box-shadow: 1px 1px 0 var(--ink); }
.done-quick-btn {
  background: #fef6e0 !important; color: #8a6d1c !important;
  border: 1px solid #f0d97a !important; padding: 8px 12px !important;
  font-weight: 600 !important;
}
.done-quick-btn:hover { background: #fceeb8 !important; }
.done-quick-btn .muted { color: #b08a3a !important; font-weight: 400 !important; }
.prod-send-btn {
  background: #fde7d7 !important; color: #a4521a !important;
  border: 1px solid #f0bd96 !important; padding: 8px 12px !important; font-weight: 600 !important;
}
.prod-send-btn:hover:not(:disabled) { background: #fbd9c0 !important; }
.prod-send-btn.nachsend { background: #e8e0fb !important; color: #5e3eb0 !important; border-color: #c9b8f0 !important; }
.prod-send-btn.nachsend:hover:not(:disabled) { background: #ddd0f7 !important; }
.composer-tools .prod-send-btn { padding: 6px 10px !important; font-size: 12px; }
.pdf-toggle {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 10px; border-radius: 6px; font-size: 13px;
  background: #f0f0f3; color: #555; border: 1px solid #ddd;
  cursor: pointer;
}
.pdf-toggle.active { background: #eef4ff; color: #36c; border-color: #cfe0ff; font-weight: 500; }
.pdf-toggle input { margin: 0; }
.pdf-dl { color: inherit; text-decoration: none; padding-left: 4px; border-left: 1px solid #ccc; }
.pdf-dl:hover { color: #36c; }
.send-result { margin-top: 8px; padding: 6px 10px; border-radius: 4px; font-size: 13px; }
.send-result.ok { background: #def7e0; color: #1a6b2a; }
.send-result.err { background: #fee; color: #c33; }
.rekla-tools { margin-top: 10px; }
.sendenoida-btn {
  display: inline-block; padding: 7px 12px; border-radius: 6px;
  background: #fef0e0; color: #b65; font-size: 13px; text-decoration: none;
  border: 1px solid #fdd9b0; font-weight: 500;
}
.sendenoida-btn:hover { background: #fde1c8; }

/* --- ✏️ Schreiben-Tab --- */
.view-toggle button.compose-tab {
  background: #fff7e0 !important;
  color: #8a5800 !important;
  font-weight: 700;
}
.view-toggle button.compose-tab.active {
  background: var(--red) !important; color: #fff !important;
  border-color: var(--ink) !important;
}
.view-toggle button.compose-tab:hover:not(.active) { background: #ffe7a8 !important; }

.compose-view {
  flex: 1; overflow-y: auto; padding: 22px 28px;
  background: var(--paper);
  display: flex; justify-content: center;
}
.compose-card {
  width: 100%; max-width: 820px;
  background: var(--card);
  border: 1.5px solid var(--ink);
  border-radius: 10px;
  box-shadow: 4px 4px 0 var(--ink);
  padding: 22px 26px;
}
.compose-title {
  margin: 0 0 4px 0;
  font-size: 18px; font-weight: 800;
  text-transform: uppercase; letter-spacing: 1px;
}
.compose-sub { margin: 0 0 18px 0; font-size: 12px; }

.compose-smart-row {
  display: flex; align-items: center; flex-wrap: wrap; gap: 8px;
  padding: 10px 12px;
  background: #faf8f2;
  border: 1.5px dashed var(--ink);
  border-radius: 8px;
  margin-bottom: 16px;
}

.compose-field-row {
  display: flex; align-items: center; gap: 10px;
  margin-bottom: 8px;
}
.compose-field-row label {
  width: 60px;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  color: #555;
  letter-spacing: 0.5px;
}
.compose-input {
  flex: 1;
  padding: 7px 10px;
  font-size: 13px;
  font-family: inherit;
  border: 1.5px solid var(--ink);
  border-radius: 6px;
  background: var(--card);
  outline: none;
}
.compose-input:focus {
  background: #fffef5;
  box-shadow: 2px 2px 0 var(--ink);
}
select.compose-input { cursor: pointer; }

.compose-body {
  width: 100%;
  margin-top: 8px;
  padding: 12px 14px;
  font-size: 13px;
  font-family: inherit;
  line-height: 1.5;
  border: 1.5px solid var(--ink);
  border-radius: 6px;
  background: var(--card);
  outline: none;
  resize: vertical;
  min-height: 200px;
}
.compose-body:focus { background: #fffef5; box-shadow: 2px 2px 0 var(--ink); }

.compose-tools-row {
  display: flex; align-items: center; gap: 6px;
  margin: 10px 0 6px;
  padding-top: 8px;
  border-top: 1px dashed #e0d8c8;
}

.compose-send-row {
  display: flex; align-items: center; gap: 10px;
  margin-top: 14px;
  padding-top: 12px;
  border-top: 1.5px solid #e0d8c8;
}
.compose-send-row .send-status.ok { color: #1f7a3f; font-weight: 600; font-size: 12px; }
.compose-send-row .send-status.err { color: var(--red); font-weight: 600; font-size: 12px; }

/* --- Produktions-Board --- */
.prod-view {
  flex: 1; overflow-y: auto; padding: 18px 22px;
  background: var(--paper);
}
.prod-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 12px; gap: 12px; flex-wrap: wrap; }
.prod-head h1 {
  margin: 0; font-size: 17px; font-weight: 800;
  text-transform: uppercase; letter-spacing: 1px;
}
.prod-filters { font-size: 13px; color: #444; }
.prod-grid {
  display: grid; gap: 14px;
  grid-template-columns: repeat(auto-fill, minmax(380px, 1fr));
}
.prod-card {
  background: var(--card);
  border: 1.5px solid var(--ink); border-radius: 5px;
  padding: 11px 13px;
  border-left: 5px solid var(--red);
  box-shadow: 3px 3px 0 var(--ink);
  display: flex; flex-direction: column; gap: 7px;
  font-size: 12px;
  transition: transform .15s ease;
}
.prod-card:hover { transform: translate(-1px, -1px); box-shadow: 4px 4px 0 var(--ink); }
.prod-card.type-nachsendung { border-left-color: var(--amber); }
.prod-card.status-abgeschlossen { opacity: 0.55; }
.prod-request {
  font-size: 12px;
  background: #fff4d6;
  border: 1.5px solid var(--amber);
  border-radius: 4px;
  padding: 6px 9px;
  color: #5d4710;
}
.prod-request b { color: #8a6d1c; }
/* Inline-editierbare Felder auf Production-Card */
.prod-addr.editable, .prod-request.editable {
  display: flex; align-items: center; gap: 6px;
}
.prod-addr.editable input, .prod-request.editable input {
  flex: 1; min-width: 0;
  font: inherit; color: inherit;
  background: transparent;
  border: 1px dashed transparent;
  border-radius: 3px;
  padding: 2px 6px;
  box-shadow: none;
}
.prod-addr.editable input:hover, .prod-request.editable input:hover {
  border-color: var(--line);
  background: rgba(255,255,255,0.4);
}
.prod-addr.editable input:focus, .prod-request.editable input:focus {
  border: 1.5px solid var(--ink); border-style: solid;
  background: #fff;
  box-shadow: 1px 1px 0 var(--ink);
}
.delete-btn {
  background: var(--card) !important; color: var(--muted) !important;
  font-size: 13px !important; padding: 4px 8px !important;
  margin-left: auto;
}
.delete-btn:hover:not(:disabled) {
  background: #ffeded !important; color: var(--red) !important;
  border-color: var(--red) !important;
}
.prod-card-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; font-size: 12px; }
.prod-badge {
  font-size: 11px; font-weight: 700; padding: 2px 8px; border-radius: 4px;
  letter-spacing: 0.3px;
}
.prod-badge.type-defekt { background: #fee; color: #c33; }
.prod-badge.type-nachsendung { background: #fef0e0; color: #b65; }
.prod-order { font-family: ui-monospace, monospace; font-weight: 600; color: #1a6b2a; }
.prod-date { margin-left: auto; }
.prod-customer { font-size: 13px; }
.prod-customer b { font-size: 14px; }
.prod-addr { font-size: 12px; color: #555; }
.prod-symptom {
  background: #fff8e1; padding: 6px 10px; border-radius: 4px;
  font-size: 12px; color: #8a6d1c;
}
.prod-items-head { font-size: 12px; color: #666; font-weight: 600; margin-bottom: 4px; }
.prod-items ul { margin: 0; padding-left: 18px; font-size: 13px; }
.prod-items li { margin-bottom: 2px; }
.prod-actions {
  display: flex; gap: 6px; flex-wrap: wrap; align-items: center;
  margin-top: 6px; padding-top: 10px; border-top: 1px solid #eee;
}
.label-btn {
  background: #fff !important; color: #c33 !important;
  border: 1px solid #fcc !important; padding: 6px 10px !important; font-size: 12px !important;
}
.label-btn:hover:not(.done) { background: #fee !important; }
.label-btn.done {
  background: #def7e0 !important; color: #1a6b2a !important; border-color: #b8e7c2 !important;
}
.done-btn { background: #1a7f3b !important; color: #fff !important; font-size: 12px !important; padding: 6px 10px !important; margin-left: auto !important; }
.reopen-btn { background: #f0f0f3 !important; color: #444 !important; font-size: 12px !important; padding: 6px 10px !important; margin-left: auto !important; }
.sendenoida-link {
  color: #b65; text-decoration: none; font-size: 12px; padding: 6px 0;
}
.sendenoida-link:hover { text-decoration: underline; }
.retoure-card { border-left-color: #f0d97a !important; background: #fffbed; }
.retoure-card.status-abgeschlossen { background: #f3f8f3; opacity: 0.7; }
.retoure-problem {
  margin: 10px 0;
  padding: 10px 12px;
  background: #fff4cc;
  border-left: 3px solid #f0d97a;
  border-radius: 4px;
}
.retoure-problem-label {
  font-size: 11px; font-weight: 600; color: #8a6d1c;
  text-transform: uppercase; letter-spacing: 0.3px; margin-bottom: 3px;
}
.retoure-problem-text { font-size: 13px; color: #4d3b08; line-height: 1.4; }

.prod-empty {
  grid-column: 1 / -1; padding: 60px 20px; text-align: center; color: #888;
  font-size: 15px; background: #fff; border-radius: 10px;
}

.ai-box.pending { color: #888; font-style: italic; }

.sh-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 10px; }
.sh-head h2 { margin: 0; }
.order-card {
  border: 1px solid #eee; border-radius: 8px; padding: 12px; margin-bottom: 10px;
  background: #fafafc; font-size: 13px;
}
.order-head { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 6px; }
.order-head b { font-size: 14px; }
.muted { color: #888; font-size: 12px; }
.pill { font-size: 11px; padding: 2px 8px; border-radius: 999px; background: #e8e8eb; color: #444; text-transform: uppercase; font-weight: 600; }
.st-fulfilled { background: #def7e0; color: #1a6b2a; }
.st-unfulfilled { background: #fde7d7; color: #a45a18; }
.st-partial { background: #fff4cc; color: #8a6d1c; }
.total { margin-left: auto; font-weight: 600; }
.cust, .addr { margin: 4px 0; }
.items { margin: 6px 0; padding-left: 18px; }
.items li { margin-bottom: 2px; }
.tracking { margin-top: 6px; font-family: ui-monospace, monospace; font-size: 12px; }
.tracking a { color: #36c; text-decoration: none; }
.tracking a:hover { text-decoration: underline; }

.thread-box { padding: 12px 16px !important; }
.thread-header { display: flex; justify-content: space-between; align-items: center; cursor: pointer; user-select: none; }
.thread-header h2 { margin: 0; }
.thread-header:hover { color: #36c; }
.thread-toggle { font-size: 18px; color: #888; }
.thread-list { display: flex; flex-direction: column; gap: 2px; margin-top: 10px; }
.thread-item {
  border-left: 3px solid #ccc;
  border-radius: 4px;
  font-size: 13px;
  transition: background 0.15s;
}
.thread-item.in { border-left-color: #36c; }
.thread-item.out { border-left-color: #2a8a3e; }
.thread-item.is-current { background: #fffaef; box-shadow: inset 0 0 0 1px #f0d97a; }
.thread-head {
  display: grid;
  grid-template-columns: auto 70px 1fr auto auto;
  gap: 8px; padding: 6px 10px; align-items: center;
  cursor: pointer;
}
.thread-head:hover { background: #f4f4f6; }
.thread-dot { width: 8px; height: 8px; border-radius: 50%; }
.thread-dot.in { background: #36c; }
.thread-dot.out { background: #2a8a3e; }
.thread-who { font-weight: 600; font-size: 11px; color: #444; }
.thread-subj { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.thread-date { font-size: 11px; }
.thread-current-tag { color: #b08a3a; font-size: 11px; font-weight: 600; }
.thread-preview {
  padding: 0 10px 6px 30px; color: #888; font-size: 12px;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.thread-body {
  white-space: pre-wrap; word-wrap: break-word;
  font-family: ui-monospace, monospace; font-size: 12px;
  color: #444; margin: 0 10px 8px 30px; padding: 8px;
  background: #fff; border: 1px solid #eee; border-radius: 4px;
  max-height: 300px; overflow-y: auto;
}

.customer-msg {
  border-left: 4px solid #36c;
  background: #f4f8ff;
  border-radius: 6px;
  padding: 14px 18px;
}
.customer-msg-head {
  display: flex; align-items: center; gap: 10px; flex-wrap: wrap;
  padding-bottom: 10px; border-bottom: 1px solid #d6e4ff;
  margin-bottom: 12px;
  font-size: 13px;
}
.customer-msg-who { flex: 1; }
.customer-msg-date { font-size: 12px; }
.customer-msg-body {
  font-family: -apple-system, "Segoe UI", Arial, sans-serif;
  font-size: 14px; line-height: 1.55; color: #1c1c1e;
}
.customer-msg-body p { margin: 0 0 10px 0; }
.customer-msg-body p:last-child { margin-bottom: 0; }
.customer-msg-body a { color: #36c; word-break: break-all; }
.customer-msg-body .quoted { color: #999; font-style: italic; display: inline-block; }

.body-box pre {
  white-space: pre-wrap; word-wrap: break-word; font-family: ui-monospace, monospace;
  font-size: 12px; color: #333; background: #fafafa; padding: 12px; border-radius: 6px;
  max-height: 500px; overflow-y: auto;
}

.error { color: #c33; padding: 8px; background: #fee; border-radius: 6px; font-size: 13px; }
.loading { color: #888; font-style: italic; font-size: 13px; }